Pattaya Daily News

27 March 2010 :: 12:03:57 pm 16746

Thailand’s Suvarnabhumi Impresses the Biggest Critics

Bangkok’s Suvarnabhumi Airport has moved into the top 10 in the recent 2010 World Airport Awards. Despite the airports initial negative reviews Airports of Thailand and Suvarnabhumi management have been working together to improve the service quality that is provided, bringing it into line with some of the finest airports in the world.
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Bangkok, the 26th of March 2010 [Pattaya Daily News]: Suvarnabhumi achieved 10th place in the ranks for 2010, moving up from 16th in 2009 and 37th in 2008 when it was first opened. The ratings system consists of a global survey of over 9.8 million travellers by the London based independent aviation research institute Skytrax.

The marked improvement in Suvarnabhumi’s rapport with international travellers is just reward for the commitment that Airports of Thailand Plc (AoT) has put in to improving the quality and efficiency of the Kingdoms primary international airport.

General Manager of Suvarnabhumi Airport Mr. Nirandra Theeranartsin revealed his delight at the progress, stating; the improved ranking should now encourage and motivate AoT employees to continue to improve upon the recent results. “It has been our firm objective to achieve the stature as one of the world’s best. We will continue to strive to climb the Skytrax ratings to a top-five position in the next two years,” he explained to a leading Bangkok publication.

Although Suvarnabhumi Airport has continued to gain a reputation for its service quality and efficiency it still only places third within the South East Asian region. Singapore’s Changi Airport and the Malaysian Kuala Lumpur International Airport (KLIA) both placed higher the Suvarnabhumi also improving on their respective rankings. Singapore has now been ranked as the number one airport in the world by the Skytrax survey, having moved up from third place in 2009 to unseat South Korea’s Seoul Incheon Airport and the Hong Kong International Airport.

Leading industry insiders consider the possibility of Suvarnabhumi’s continued rise up the rankings as unlikely; given the renewed effort other leading airports are putting into upgrading and expanding their facilities and services to further subjugate tourism in an otherwise declining market.

Reporter : John Weston   Photo : Internet   Category : Thailand News

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